Avoiding Bluetooth Volume Issues with AUX Cable
If you are experiencing any volume fluctuation issues resulting from certain combinations of Apple Music and Bluetooth speakers, you should first explore this potential solution, and also email support@ballparkdj.com with details to see if they can provide a solution.
These issue vary from speaker to speaker, and are generally related to the use of Bluetooth wireless technology in combination with Apple Music, and features such as Fade Out Music, and Soften Music During Voice.
Avoiding Bluetooth altogether will almost always completely eliminate any such volume-related issues, and using an AUX cord to connect your phone to your speaker does just this. These AUX cords can be purchased for around $7 on Amazon and shipped same day or next day.
If you are on iOS 15 or newer, or if you are on Android, search Amazon for usb c to 3.5mm aux cable
If you are on iOS 14 or older, search Amazon for lightning to 3.5mm aux cable
Being tethered to your speaker is not always convenient, but the reliability and avoided frustration that results, can make it well worth it.
All that being said, we will continue to do all we can to provide the smoothest experience possible when using Bluetooth technology with BallparkDJ.