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⚫ What is SuperVoice ❔
SuperVoice is an exciting new feature that was added to BallparkDJ 7.0. Click here to learn more.

⚫ Need help getting ready for the upcoming season ❔

Be sure to check out Team DJ Checklist for everything you need for the upcoming season. Click here to learn more about getting your team set up.

⚫ What are the Music Options for Apple/ iOS USers?

Be sure to check out our video on Music Options for Apple/ iOS Users. Click here to learn more about getting your music set up and the different options we offer at BallparkDJ for the upcoming season.

⚫ What is QuickPlay for SuperVoice ❔

QuickPlay is a BRAND NEW feature added to BallparkDJ! SuperVoice just got even better with the introduction of QuickPlay. QuickPlay is available on gold/SuperVoice teams and is designed to expedite the playback sequence of SuperVoice by repeating the playback choices of the prior player. Click here to learn more.

⚫ Getting Started. How do I create a new team and add players to my team? ❔

This Getting Started Instructional Video will guide you through creating your first team.
To create a new team, open BallparkDJ and click the + button at the upper right. Then enter your team name (and subtitle if you wish) and click the Done button. Tap on the team name to open the team, then click the + button at the top right to add the first player to your team. Enter the players first and last name and number. You may continue adding players by tapping the + button at the upper right and filling in the name and number of each player. If you don't yet know a players number you may come back later and fill those in. When you add a fourth player to your team or import a shared team with four or more players, you'll be prompted for a one-time in-app purchase to enable the unlimited version of the app. You may upgrade to unlimited at this point and continue adding your players...or you may choose to delay that decision and continue working with three players to ensure BallparkDJ can deliver all you are looking for with voicing and music. Once you've added all players to your team, you'll be ready to Add Music, Professional Voicing, and SuperVoice.

⚫ How can I order voicing of player introductions from a professional announcer within BallparkDJ ❔

This Instructional Video on Ordering Professional Voices explains how to order intros from our professional announcers.
After you’ve created your team, you’re ready to order professional voicing from one of our talented major league voices. Before ordering professional voicing, you need to know how to pronounce each name and you need to know the number of each player. If you are not certain about any of those details, please consult the coaches or parents as needed. We recommend including numbers and last names for player intros, but neither is required. Open your team and choose Actions ... Order Pro Voicing ... Order All Players. You will be asked to confirm your email address, and you will be asked to voice all players’ names if you haven't already done so. This will provide the pronunciations to the announcer. If you do not know how to pronounce any name or are uncertain of numbers, please cancel and repeat this process when you are ready. When voicing the names, you ONLY need to voice the player’s name and do NOT need to say the numbers...or "Now Batting". You'll then be directed to a web page to complete your order. On this page, you'll choose your announcer and your preferred format. And choose whether or not you want to order SuperVoice. If you are uncertain of any of these decisions, you can always come back later and repeat this process. Your order is not final until you enter your credit card info and click the "Complete Order" button. Click here if you have any questions about this powerful upgrade. Once you've completed your order, you will receive an email when the announcer has completed voicing your team. Teams are typically voiced within 24 hours.

⚫ How much does professional voicing cost and who is the professional voice ❔

Professional Voicing is done by Major League Baseball PA announcers Casey Motter (Braves), Andrew Belleson (Cubs), Michael Araujo (Angels), Marysol Castro (Mets), Greg Kalil (Rays) NFL/NBA announcer Ryan Cameron (Hawks/Falcons), and UFC/Boxing Ring Announcer Joe Martinez. Each of these professional announcers has a deeply recognizable voice and has spent many years introducing some of the best baseball players in the world as they step to the plate. They have impressive voices that are ideal for youth baseball, and you will not be disappointed. The cost is $3.99 per player. Click the play button below to hear a sample introduction by each announcer. For more information on BallparkDJ Pricing, click here.

⚫ What should I do before ordering voice? And some names are difficult to pronounce. How can I make sure they are pronounced properly ❔

First, make sure you've entered each player with the number and full name. You will be required to voice each player during the order process. The professional announcer will hear that pronunciation before recording on his end.

⚫ One or more of my professionally voiced players was mispronounced (or the number was wrong). Can I get it correct ❔

Sure. Watch this Instructional Video on requesting a voice redo. You may order re-voicing of players at no charge after receiving your professionally voiced team (you have this option for one month after importing your professionally voiced team). Simply record the proper pronunciation using your voice for each of the players that were mispronounced or voiced incorrectly. Once that is complete, choose "Actions > Request Voice Order Redo" from the menu at the bottom of the list of players. You will be presented with a list of players. Choose only the player or players that require re-voicing and click "Submit Voicing Request". Your corrected voicing(s) should be delivered to you within 24 hours via email and often within an hour.

⚫ A player was added to my team after I ordered professional voicing. Can I order voicing for one or more additional players❔

Sure. Add the new player or players to the team, pre-recording the pronunciation of any player whose name tends to be mispronounced (How to pre-record). At the bottom, choose "Actions > Order Add-On Player(s)". You will be presented with a list of players. Choose only the new players from the list and click "Submit Voicing Request". An email will be sent to you guiding you on completing the order of your additional player(s). If you’re working with a team on which you ordered SuperVoice, make sure you work with the master team (the team you originally created and ordered professional voicing on). SuperVoice Adding Players

⚫ How can I share a team with another parent or coach ❔ I'm going to miss a game and need another parent to serve the role of DJ.

Watch this Instructional Video on Sharing Teams.
Team sharing is very easy. Simply open the team you wish to share and choose Actions > Share Team. You will be given an option to share the team via Text Message or Email or Other (Skype, Messenger, Airdrop, etc). The recipient will need to install BallparkDJ on their device if they haven’t already, and click on the shared link. BallparkDJ will open and import the shared team. The team name, the players (name and number), and the voice recordings will be shared. The music will be shared if the music is a BallparkDJ clip or if the recipient has an Apple Music subscription. IF YOU ORDERED SUPERVOICE, you only need to share the master team (the team you originally created and ordered SuperVoice from….the other teams will automatically be created for the recipient.). For more information on music, click here for Apple/iOS or here for Android.

⚫ Can I duplicate a team ❔ My team’s batting order changes every inning.

Some youth baseball teams bat the full roster each inning and change the batting order for each inning. The ability to duplicate a team, so there is one team per inning (Braves 1, Braves 2, Braves 3, etc), makes preparing for such a situation a piece of cake. Simply click on the menu below the list of players and choose "Actions: Duplicate Team". Repeat this process for each inning. You may then go into each team, click on the Edit button at the upper right, and drag and drop to adjust the batting order using the thumbs ≡ on the right (3 horizontal lines ≡).

⚫ I'm unable to access my iTunes music. Why is my music not showing up in BallparkDJ ❔

On iOS, BallparkDJ can access any song purchased through iTunes or downloaded through the Apple Music subscription. For more information on music, click here for Apple/iOS or here for Android.

⚫ I'm getting the message "DRM Unsupported". What is DRM and is there any way to songs with DRM protection ❔

DRM stands for Digital rights management (DRM) and "is a systematic approach to copyright protection for digital media. The purpose of DRM is to prevent unauthorized redistribution of digital media and restrict the ways consumers can copy content they've purchased." BallparkDJ now supports music downloaded through Apple Music despite the DRM protection of such music. For more information on music, click here for Apple/iOS or here for Android.

⚫ Can I run BallparkDJ on an iPad ❔

Sure. BallparkDJ runs on iPad just like it does on iPhone and is optimized for the additional screen space the iPad provides. Simply search the iPad App Store for "BallparkDJ".

⚫ Can I set up a team with full songs, creating a playlist for music between innings ❔

Sure. Just create a new team and name it something like "Intermissions," "Music," or whatever you wish. Each player will just be a complete song. To do this quickly and easily, simply add a new player to the team, and skip entering the name and number, just click "Done" twice, then click "Edit" next to Music. Navigate to and select your iTunes song, then turn on "Play Entire Song". That's it. When you return to your team, you'll see that the song/player was automatically named for you, and clicking that song/player will play the entire song. Repeat this process for each of your favorite intermission songs. You can also click "Single Play" at the bottom left and change to "Continuous Play," and it will then begin the next song automatically when the previous one completes. To switch quickly between your music-only team and your walk-up teams, just swipe the team name left or right.

⚫ When I share my team with another parent, will the music also be shared ❔

Yes. Click here for more information on Song Assistant.

⚫ Can I order professional voicing introductions for my pitchers as they take the mound ❔

Yes! Create a separate team for pitchers (the team can have the same names as the batting team and needs to have the same name if you're involving the team name in the voicing format, but differentiate it with (Pitching) appended to the name.). Then choose Actions > Order Voicing (All Players). You will receive an email that will direct you to a web page. The web page now provides two formatting options for "Now Pitching". Choose one of these and complete the order. And if you order SuperVoice, you’ll get several varieties of both batting and pitching intros, as well as positions, batting order, and more.

⚫ How can I order professional voicing to introduce my full team's line-up prior to the game ❔

Click here for a video tutorial and a complete explanation of the process.

Create your team and add each player to the team (name and number). If you would like the introduction to begin with a team name intro, such as "Introducing the 2018 Cambridge Bears", then add a player with the name "Team Intro" (no number needed) and put that Team Intro player in the first position above all other players. Before ordering, voice the Team Intro player with exactly what you would like to say before going through the list of players. Also, use your own voice to record any players that may be difficult to pronounce (The professional announcer will hear that pronunciation before recording). Now choose "Actions > Order Voicing (All Players)". You will receive an email with a link that will take you to a web page to complete your order. On that web page, choose the basic voicing format with just name and number (since your first player was "Team Intro", the format may simply say "Team Intro". When you get your team back, you can then set it up for "Continuous Play" by clicking on the Single Play button at the bottom to toggle it over to Continuous Play. Now simply tap on the Team Intro player, and it should play all players from top to bottom continuously.

⚫ How can I edit the batting order of my players within the team ❔

To adjust the order (batting order) of the player in a team, simply tap the Edit button at the upper right corner above the list of players. You will see a thumb ≡ to the right of each player (3 horizontal lines ≡). You can drag those thumbs up and down to adjust the order of the players (tap and hold, then drag). When you are done adjusting the order, click the Done button at the top right. A number to the right of each player, in light gray, conveys the ordinal number of each player within the batting order (or the team).

⚫ I have a player that is grayed out. What does that mean ❔

When a player is highlighted in gray that means the player is "Benched". Users may bench a player that is absent or is not batting and they will appear in gray at the bottom of the line-up and be skipped in the batting order (as far as green/blue highlighting of next up). To bench or unbench a player, click on the edit button at the top right of the team, and then tap on the player, and then toggle the Benched checkbox on or off. You can also unbench a benched player by editing the batting order and dragging the player up into the line-up (that automatically unbenches). You may also bench a player by dragging a player below another benched player in the line-up (that automatically benches).

⚫ How can I share my team with a user that does not have BallparkDJ ❔ How can I share my team to Facebook ❔ How Can I extract the professional voicing audio ❔

Visit the blog post on Sharing Team to Facebook

⚫ Is there an Android version available ❔

Yes! Just search the Google Play store for “BallparkDJ.” The Android version has been available since January 2019. We support iOS and Android phones and tablets.

⚫ Is there a BallparkDJ Flyer available that I can post or hand out at our ballpark ❔

Yes. We would love for you to help spread the word about BallparkDJ at your park. Just print this flyer on standard 8.5" x 11" paper and post it at your concession stand or hand it out to other teams.

⚫ I've moved to a new device and installed BallparkDJ. Where is my team ❔

When moving to a new device and installing BallparkDJ, your teams from your previous device will not automatically be moved to the new device. Here are a few possible ways to move the team(s) to your new device...

If you are on iOS, choose Actions > Advanced > Restore Teams. This will identify any of your teams that exist on the BallparkDJ server. Click on the team and import.
If you still have access to the old device, simply open BallparkDJ on that device and share the team or teams by choosing Actions > Share Team. This will compose an email that you can open on the new device. Click on the link in the email, and it will import the team.
If you previously ordered professional voicing on the team, and you can dig up the email you received when the professional voicing was completed, you can again click on the link within that email (on the new device) to import the team.

If you do not have access to the old phone and you did not order professional voicing, you are probably going to have to build the team again, unfortunately.

⚫ GHSA and KHSAA Sportsmanship Statement. I ordered professional voicing and would like to get the free Sportsmanship Statement and Anthem Announcement. Where can I get this?

Visit this page to learn how to import the sportsmanship statement for your respective high school association (or how to request it if it is not yet supported).

⚫ How do I operate BallparkDJ on a Bluetooth speaker? Are there any issues?

Click here for more info on BallparkDJ and Bluetooth.

⚫ I imported a shared team and am missing music. How can I recover music ❔ What is Song Assistant ❔

Click here for more information on Song Assistant.

⚫ Are there some rules and guidelines regarding how to use BallparkDJ on game day ❔ Proper volume level, timing, and content ❔
http://www.ballparkdj.com/guidelines

⚫ How long does it take to receive professional voicing back after ordering ❔

Professional voicing is personally recorded by our major league announcers. So the time it takes to get your professional recordings back will depend on the availability of the announcer you choose. You will almost always get your order back within 24 hours and often much sooner. Please allow 24 hours after ordering before contacting BallparkDJ support. Our announcers are very busy, and even more so during MLB season, so please understand that they will take care of your team when their time permits.

⚫ How can I have our team featured on your Facebook, Twitter, and Instagram feeds ❔

We frequently feature teams (or individual players) on our BallparkDJ Facebook, Twitter, and Instagram pages, and we would love to feature your team soon (no charge). Click here to find out more.

⚫ Does BallparkDJ require an internet connection for operation on game day or can it operate offline ❔

BallparkDJ does not require an internet connection to play your introductions (voice and music) at the ballpark once your team is set up. The songs and voice introductions you are using within BallparkDJ should be downloaded to your device already, and BallparkDJ does not require an internet connection otherwise to operate. The only time you would need a connection would be to order professional voicing, to share a team to someone else, or to download a new song you want to use. But once your voice and music are in place, no connection is needed.

⚫ Is there any way to create or export mp3 files of the voice announcements that can be used outside of BallparkDJ ❔

BallparkDJ does not currently provide a method for exporting the introductions to external files. However, you may use the screen recording feature on your device to record your team on Continuous play. Then, send the resulting video file over to your PC where you can extract the audio component of each individual introduction using a video/audio program such as Camtasia. This link explains how to perform screen recording on iPhone/iPad: https://support.apple.com/en-us/HT207935

⚫ Can I order a team that recognizes our team sponsors ❔

Absolutely. For all the details, click here.

⚫ Can I export my voice intros to audio files that I can send to my computer or share with others ❔