Email and Account Management
When first opening the BallparkDJ app for the first time, you will be asked for your email address. Your BallparkDJ Account will be attached to this email, and all teams you create will be attached to this account and email.
Use ONLY Your Own Email
It is important you use only YOUR email with BallparkDJ and not the email of another user. Always setup BallparkDJ with your own email and your own account. Do not share your account with other users. If someone tries to activate your account on another device, you will receive an email with a warning and an option to confirm and accept this action.
Filling In for TeamDJ
If the TeamDJ can’t make it to a game, and they would like you to fill in and run intros, they should share the team with you, and NOT their email/account. Install BallparkDJ if you haven’t already, and setup your account with your own email. The TeamDJ will share the team with you through either text or email (with Actions > Share Team). When you click on that team link, the team will open in BallparkDJ. If this is your first time operating BallparkDJ, you may be asked to activate the app. One year activation of BallparkDJ is only 6.99. Yearly Activation never auto-renews and will require user approval. To learn more about Sharing Teams and Music, click here.
Moving Account to New Device
You may find yourself in a position where you need to move your BallparkDJ account to another device for whatever reason, whether you replaced your phone, or you just want to move from phone to tablet. When you install BallparkDJ on the new device, enter the same email you used on the original device. You will be sent an email which you must confirm in order to allow that email account to proceed on the new device. Once activated, you should be presented with option to restore any teams attached to your account. You can always restore teams from Actions > Import/Export > Restore Teams.
Edit Email Address
If you need to edit your email address, you can do so by visiting Actions > Advanced > Account Info. When editing email, you will be given an option of starting a new account with this new email, or editing the email on the existing account to the new email. If you would like to move the subscription and the teams attached to the account, to the new email, you should choose to transition the account to the new email. And email confirmation will be sent to the previous email address in order to confirm this action. If you no longer have access to the old email account, please email support@ballparkdj.com