Name Mispronounced? Number Wrong? Easy to Fix!

It is easy to fix a mispronounced name or wrong number in BallparkDJ. The process below can also be used to fix various other issues with the introductions: wrong number, wrong format, too slow, etc.

If you are working with a team on which you ordered SuperVoice, make sure you open and request redo on the master team (The master team is the blue team which you originally created and ordered professional voicing from). For more on fixing a SuperVoice player click here.

If you ordered professional voicing and one or more of they players came back with an issue (mispronounced, wrong number, wrong format, etc), simply do the following to fix. If name was mispronounced, use your own voice to record the proper pronunciation for the player or players (details on this below if needed). If number was incorrect, simply edit the player and enter the proper number. Then choose "Actions > Request Voicing Redo" and then select only the player or players that need revoicing from the list that pops up. You'll be provided with a Special Instructions box where you should explain exactly what needs corrected if needed. You should then receive your corrected players back via email soon (within 24 hours). If you do not see the Request Redo option, that option goes away a month after original order and you may need to order the player again.

VOICING A PLAYER: If you are unfamiliar with how to use your own voice to record a player. Click the Edit button at top right of team, and then tap on the player you need to voice. Tap the Record button next to Voice. Now tap the Record button below the microphone. After the 3-2-1 countdown, simply speak into the iPhone/iPad and then tap Stop when down. Click the Play button to hear the recording. Once satisfied, tap the Done button and return to the team and choose Request Voicing Redo from the Actions menu.

Pre-Game Team Intro Redo: Visit this page to learn more about request a redo on the Team Intro player on the red/pre-game team.

Team Name Redo: To request a redo on the Team Name on the Gold/SuperVoice team, open the gold team and choose Actions > Request Team Name Redo and follow directions from there.